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Author: Michael Jessop and Terry Hill

Michael Jessop MA. CEng, is a chartered software engineer with a background in complex IT systems, large engineering databases and computer vision. 

Terry Hill is Emeritus Fellow at the University of Oxford and previously held a chair in operations management at the universities of Bath and London and is also an Affiliate Professor at the Milan Polytechnic and Ohio State University. He is a leading international figure in the field of operations management and operations strategy.

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